Following the COVID-19 pandemic, we have had to temporarily close our factories until further notice. We hope to be back up and running as soon as possible, however given the uncertainty we are currently unable to advise when this will be.

As soon as we have a better idea of when we will re-open this page will be updated accordingly.


For those wishing to place an order online, you can still do this and your order will be processed as soon as we re-open HOWEVER please be advised that we cannot provide any information on when it will be dispatched and any indication of typical delivery time should be ignored. All orders will be processed as soon as we re-open and we ask that you allow some extra time for us to work through any backlog of orders.


If you have not received your order, we do apologise for the delay and thank you for your patience. We endeavour to get your item/s to you as soon as possible.


Regrettably during these difficult times we will be unable to offer telephone support and ask that all queries are sent to If your question relates to an existing order please bear in mind that we will be unable to provide remedy or updates on arrival until we re-open. As soon as we get an indication of when our factories will be open this page will be updated accordingly so please feel free to check back periodically. We hope to respond as soon as possible, however please allow up to 7 days for a response.

From everyone at Custom Size Beds, we wish you the best of health and urge everyone to stay positive. We will get through this if we all work together